2 March 2010

Wigan and Leigh Housing Company Ltd

Board Meeting

2 March 2010

Agenda

1. Apologies for Absence

2. Minutes

(a) 2 February 2010  (.pdf, 26KB) 

(b) Matters Arising

3. Urgent Business

4. Agenda Order

5. Declarations of Interest

Open Items

6. Customer Services Excellence Award Presentation

7. Updates from Tenant Board Members

8. Annual General Meeting and Directors’ Annual Report  (.pdf, 24KB)

9. Housing Revenue Account Estimates  (.pdf, 13KB)  Appendix A  (.pdf, 90KB)  

10. WALH Business Plan 2010/11 including Appendix A  (.pdf, 10KB)   Appendix B  (.pdf, 42KB)

11. Progress Against Key Tasks 2009-2010  (.pdf, 11KB)  Appendix A  (.pdf, 60KB)

12. Quarter Three Performance  (.pdf, 88KB)   Appendix A  (.pdf, 15KB)   Appendix B  (.pdf, 53KB)   Appendix C  (.pdf, 78KB)

13. Future Performance Indicators and Targets including Appendix A  (.pdf, 39KB)   Appendix B  (.pdf, 17KB)   Appendix C  (.pdf, 17KB)

14. Tenant Services Authority Performance  (.pdf, 41KB)

15. Decent Homes Evaluation  (.pdf, 141KB)

16. Social Responsibility Policy Progress Report  (.pdf, 40KB)

17. Minutes - Governance, Standards and Audit Committee – 21 January 2010  (.pdf, 21KB)

18. Chief Executive’s and Directors’ Briefing (verbal update)

19. Exclusion of the Press and Public

Press and Public Excluded Items

20. Interim Arrangements for the Provision of Furniture and Other Goods for the Furnished Accommodation Service

21. Items for Next Board Meeting

22. Date of Next Meeting – 6.00pm on Tuesday 6 April 2010, at WALH HQ, Unity House, Westwood Park Drive, Wigan.