Rent Collection Information

On September 7th 2009, the way we collect your rent changed. There is further information below.

Important News On How Rent Is Now Collected

As part of revising the Tenancy Agreement we have made changes to how rent is collected. Further information can be seen by clicking on the 2 links below:

Summary of the changes (.pdf, 128KB)
Copy of the variation notice (.pdf, 32KB)

The changeover from collecting rent one week in arrears to collecting it in the week happened on 7th September 2009. If you wish to view the guidance note now please click on the link below:

Guidance Note (.pdf, 130KB)

If you don’t understand how the changes will affect you, or if you have any other queries, please e-mail us, telephone the Contact Centre on (01942) 705040 or contact your Area Housing Office.